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F.A.Q's

What is FABRIKK?

FABRIKK is a new and innovative brand of ethically sourced, cruelty-free luxury accessories with a focus on simplistic, functional design and the latest tech materials.

What is the Fabrikk VELA LED handbag?

The Fabrikk Vela LED handbag is a new concept where we have replaced the traditional lining of the bag with a new technology in LED illuminating fiber optic materials. The new materials illuminate the inside of the bag including the inside pocket so you can easily find your things at night. A practical cross-body, cruelty-free, cork 'leather,' handbag. A simplistic, functional design; Can be worn across the body or over the shoulder. 

How do the new LED materials inside the VELA handbag work?

The Vela is powered by a small 3X AAA battery pack and a tiny LED bulb. Advanced illuminating fiber-optic threads are weaved into panels of traditional material and then gather to a point and clamped at one end. The clamp is then attached to the LED bulb and the light is illuminated across the sheet.

How does the VELA handbag switch on and off?

The VELA has an automatic switch built into the bag above the main clasp. The lid of the bag is fitted with magnets to switch the lining on when opened and off again when closed. The battery pack also has a mains switch if you want to switch the lining off and an auto cut-off if the bag is left open to save battery power. The batteries will typically last 3-5 months depending on use as the small LED does not require a lot of power.

How do you replace the batteries in the VELA handbag?

The battery pack is discreetly stowed inside the lining at the side of the bag and can be accessed by opening the zip running vertically down the inside front corner of the lining inside. You will need 3 X AAA batteries and a miniature screwdriver to release the safety screw to replace the batteries. Please see our video below for more guidance.

How often will the batteries need replacing?

The Vela will typically stay powered for four to six months depending on use before needing to replace the batteries. The LED lining inside will slowly become dimmer and dimmer and this is an indication that the batteries will need replacing soon.

What if the LED lining inside the VELA handbag doesn’t switch on?

If your VELA is new you may need to access the battery pack, remove the plastic tab and switch the battery pack on at the main switch. If the lining suddenly switches off, please check the switch on the battery pack is switched on. We have not had any problems with our electrical systems so far but the VELA is a new product so please email me directly at kate.pearson@fabrikk.co.uk  If you have any problems. The VELA has been designed for replicable parts; in most cases, we can easily replace faulty or broken parts.

How do you change the colour LED attachment on the VELA handbag?

Access to the LED attachments to change the color of the illuminating lining inside can be found inside the front zipped pocket on the outside of the bag. Please locate the zipper at the bottom and pull the pocket entirely out of the bag before unzipping to avoid catching the fiber optic threads. Unplug the socket at the wire and disconnect the attachment at the thread by sliding the white plastic tube down a little to release the clamp.  To re-attach keep the tube down a little, re-position the metal clap and slide the plastic tube back towards the threads to secure again. Please see our video below for more guidance.

What is cork ‘leather’?

Cork ‘leather’ is another new material that inspired the direction of Fabrikk. Made from the sustainably cultivated bark of the Cork Oak Tree; cork leather is a cruelty-free alternative to leather and plastic pleather.  Possible in endless colours and designs, cork materials are incredibly durable, weatherproof and easy to clean. Depending on the finish, cork leathers can be incredibly soft to touch or have the texture and colours of a python skin. We were amazed that one ecological material could potentially be an endless number of things.

How do you clean the cork ‘leather’?

Cork leather can be easily cleaned with a damp cloth and natural soap. Simply dampen the cork and clean in a circular motion with a soft abrasive sponge lathered with natural soap. Remove excess soap with a clean damp cloth and pat dry if excessively wet and allow for drying naturally. Do not fully immerse the Fabrikk VELA handbag into water.

 Where do we source our materials?

At FABRIKK we’re passionate about ethically sourcing all our materials from suppliers in Italy, Portugal, and the UK who all qualify for the SA8000 standard certification.  We take pride in building close relationships with our suppliers who share the same ethos as we do.

Where do we manufacture our products?

All FABRIKK products are manufactured in the UK. In Yorkshire, Wrexham, Manchester, and Oxford.

Are our products suitable for Vegans?

Yes; all our products are PeTA approved suitable for vegans.

Shipping and costs?

UK Royal Mail signed for - recorded delivery  -  FREE -  on orders over £150 & £6 on orders below £150 - Average delivery time: 1-2 working days.

Worldwide Shipping  - FREE on orders over £150 & £12 on orders below £150 – Average delivery 5 – 7 working days

What is our return policy?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

For all returns/exchanges please email kate.pearson@fabrikk.co.uk